This Cookie Policy applies to the website operated by Softloomcover, owned by UNITED LINEN MANUFACTURING AND SUPPLIES PRIVATE LTD. (Registration No. 202101394K), with its registered address at 8 Gul Street 3, Singapore 629265.
This policy describes how cookies are used on www.softloomcover.com in line with applicable requirements in Singapore and the European Union.
- What are cookies
Cookies are small text files stored on a visitor’s device when accessing a website. They allow the website to recognise repeat visits, store preferences, and support certain functions such as page navigation and checkout flow. - Categories of cookies used
Strictly necessary cookies: These cookies are required for the basic operation of the website, including page navigation and core website functions. They do not require consent under EU cookie rules.
Preference cookies: These cookies store user-selected preferences such as language or region selection to improve browsing consistency.
Analytics cookies: These cookies collect aggregated information about how visitors use the website, such as pages viewed and time spent on pages, to support website performance review.
Payment-related cookies (Stripe): Certain cookies may be placed by payment service providers during checkout interactions. These cookies are operated by Stripe and are subject to Stripe’s own cookie practices and policies. These cookies support transaction-related functions and fraud prevention checks performed by the service provider.
- Cookie retention periods
Cookies used on this website are stored for different durations depending on their purpose:
Session cookies: Removed when the browser session ends.
Preference cookies: Retained for up to 12 months.
Analytics cookies: Retained for up to 12 months.
Consent record cookies (used to store user choices regarding cookies): Retained for up to 13 months in line with EU cookie consent guidance.
Payment-related cookies set by Stripe: Retained for periods defined by the service provider, generally not exceeding 12 months for persistent identifiers used during checkout interactions.
Retention periods are applied consistently across users accessing the website from the European Economic Area and other regions, including Singapore, in line with applicable data protection requirements.
- Cookie consent and user choice
When visiting www.softloomcover.com, users are shown a cookie banner. Non-essential cookies are only activated when a visitor selects “Accept” on the banner. Users are free to choose whether to accept or decline non-essential cookies. Strictly necessary cookies remain active as they are required for basic website operation. Consent choices can be modified at any time through the cookie settings option available on the website. - Third-party cookies
Some cookies may be set by third-party service providers integrated into the website. These third-party cookies are not controlled directly by Softloomcover and are governed by the respective third-party policies. In particular, Stripe may place cookies during payment-related interactions to support transaction handling and related functions. - Managing cookies
Most browsers allow users to control cookies through their settings. Users may delete existing cookies or block future cookies through browser configuration tools. Disabling certain cookies may affect some website functions, including preference storage and checkout-related features. - Contact information
For any questions regarding this Cookie Policy, you may contact:
Softloomcover
UNITED LINEN MANUFACTURING AND SUPPLIES PRIVATE LTD. (Registration No. 202101394K)
Address: 8 Gul Street 3, Singapore 629265
Email: cotton@softloomcover.com
Phone: +65 68635023