If you have any questions regarding our products, orders, website content, or general enquiries, please feel free to contact us using the comprehensive details provided below.
Company & Business Details
Brand Name: Softloomcover
Website: www.softloomcover.com
Legal Entity: UNITED LINEN MANUFACTURING AND SUPPLIES PRIVATE LTD.
Registration Number: 202101394K
Registered Office Address: 8 Gul Street 3, Singapore 629265
Warehouse Address: 8 Gul Street 3, Singapore 629265
Communication Channels
1. Email Contact (Preferred)
Email: cotton@softloomcover.com
Note: Email is our preferred method of communication for all enquiries. To assist us in handling your request efficiently, please provide your relevant order reference number where applicable.
2. Telephone Contact
Telephone: +65 68635023
3. Written Correspondence
Formal or legal correspondence may be directed via mail to:
UNITED LINEN MANUFACTURING AND SUPPLIES PRIVATE LTD.
8 Gul Street 3, Singapore 629265
Customer Support Hours & Response Times
Our customer support team accepts and reviews enquiries through our contact channels throughout the week.
Our Commitment: We aim to review and respond to all customer enquiries within 24 hours of receipt.
Alternative Availability: If our team is temporarily unavailable at the time of your enquiry, please leave a detailed message via email.
Please Note: Response times may vary slightly during public holidays, weekends, periods of increased enquiry volume, or where additional verification is required to process your specific request.
Supported Customer Enquiries
Customers are welcome to reach out to our dedicated support team regarding any of the following matters:
Detailed product information and specifications (cotton and linen textiles)
Order status tracking and verification
Shipping, delivery, and international transit questions
Return, exchange, and refund requests
Account creation and management enquiries
General website feedback and troubleshooting
To facilitate the most efficient handling of your requests, please ensure you provide accurate contact details and your official order reference information when initiating contact.